IT Professional
Over 20 years of expertise in IT infrastructure, cybersecurity, and technical training. Based in Doha, Qatar.
Experience
IT Manager and Project Lead
2017 – 2023
R.S. Informática, Portugal
- • Optimized IT infrastructure, reducing downtime by 30%
- • Delivered 20+ digital solutions, achieving a 35% improvement in client satisfaction
- • Spearheaded cross-functional teams to meet project milestones
IT Trainer
2018 – 2022
CER Centro de Estudos Regionais, Portugal
- • Designed and delivered courses on Microsoft Office, web development, and Adobe Suite
- • Enhanced learning outcomes through adaptive teaching
- • Trained over 500 learners with industry-relevant IT skills
Administrative and HR Specialist
2022 – 2024
MetalWork Company, Portugal
- • Recruited 150+ professionals, aligning hiring strategies with business goals
- • Managed international client projects, optimizing resources and budgets
- • Boosted team productivity by 20% through advanced scheduling tools
Technical Skills
IT Systems
- • Microsoft Office Suite
- • IT Infrastructure Management
- • Server Optimization
Cybersecurity
- • Data Protection
- • Compliance Standards
- • Security Protocols
Project Management
- • Trello
- • Asana
- • Microsoft Project
HR Systems
- • SAP
- • BambooHR
- • Payroll Management
Data Analysis
- • Tableau
- • Power BI
- • Data Visualization
Languages
- • Portuguese (Native)
- • English (Fluent)
- • French (Intermediate)
- • Spanish (Intermediate)
Certifications
Artificial Intelligence Fundamentals (Coursera)
Cybersecurity Fundamentals (Coursera)
Enterprise Design Thinking Practitioner (IBM)
Project Management Fundamentals (Coursera)
Advanced Excel and SEO Optimization (Coursera)